BASECAMP STATEMENT: COVID-19

‍Dear Friends of Basecamp,

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Given the unprecedented questions and challenges surrounding the COVID-19 pandemic and in attempt to slow the spread of the virus, we will be closing Basecamp, cancelling all classes, and rescheduling events tentatively through April 6th.

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We pride ourselves on providing a healthy and welcoming space and we feel it’s most prudent to follow CDC recommendations to help protect our community. Obviously no decision like this comes easily, but we have a responsibility to our patrons and employees to provide a healthy space where we can all come together. Ultimately we believe a closure is the most responsible move we can make during these uncertain times.

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Members:

·       We will be freezing all memberships as of TODAY with no freeze fees

·       No action is needed from you

·       We will alert members if the closure extends beyond April 6th

·       Prepaid members will have expiration dates extended

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Classes & Programs:

·       If you have booked a class or scheduled an event during this time, we will reach out to you to re-schedule or arrange a credit or refund.

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We understand you might have some questions and we’ll happily do our best to answer them. The best way to contact us is via email: basecampsales@whitneypeakhotel.com.

Please remember, as we continue to practice social distancing in an effort to slow the spread of COVID-19, small businesses will undoubtedly suffer. Gift cards are a fantastic way to continue to support the small businesses of our community while remaining safe from home.

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We look forward to reopening and bringing the community back together again. Thank you for your support and understanding,

#BaseCampReno

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